Grand Rapids: 616-765-2700 / Lansing: 517-234-3900 

Staff » Chris Smith

Chris Smith

Chris Smith

Account Manager
  • Grand Rapids and Mott Community College
  • 19 Years of group insurance industry experience

In her role as Account Manager, Chris is responsible for assisting clients through the new and renewal plan implementation process, providing customer service support in the areas of claims and billing problem resolution and answering coverage questions.  The combination of hands on experience and strong carrier relationships prove beneficial to clients through proactively managing the employee benefit programs and solving problems quickly and thoroughly if issues do arise.  Chris not only brings experience in the employee benefits area from the insurance perspective, but also brings a background from the employer human resource side of things from her time working with a west Michigan employer in a human resources capacity.

When not helping Edge Insurance Group clients, Chris spends her time with her husband Wes and three children Tyler, Avery and Hannah enjoying outdoor activities.